Reduce Wastewater Use
Pause laundry, dishwashing and other heavy water use. Avoid contact with sewage and obtain prompt professional assistance.
Report the Useful Details
Give the address, alarm status, last service date and recent weather. Note whether one drain or the whole property is affected.
Check Whether Pumping Fits
Stored solids, blocked plumbing, equipment failure and field saturation require different responses. Pumping may be only one step.
Assess Flooded Conditions
An emptied tank can move in high groundwater. Have access and site conditions assessed before choosing the response.
Confirm Availability and Price
The emergency surcharge is added once to the relevant base fee. A form submission does not confirm dispatch or an appointment.
Read our Jacksonville septic sizing, materials and care guide.